Business
Credgenics expands into insurance with launch of AI-powered engagement platform CredInsure
New Delhi [India], March 26: As insurance companies expand their customer base and product portfolios, managing policyholder engagement across renewals, servicing, and premium collections has become increasingly complex. Many insurers still rely on fragmented systems, manual follow-ups, and person-dependent processes, which can lead to missed renewals, policy lapses, and inconsistent customer experiences. As improving persistence ratios and strengthening long-term policyholder relationships become key priorities, insurers are increasingly looking for more integrated and data-driven engagement frameworks.
Mar 26, 2026